Shipping Policy

Lighting Connection offers free standard ground shipping for most orders within the 48 contiguous United States. The free ground shipping offer does not apply to Alaska, Hawaii, or any international destination. Orders take 2-3 business days for processing before they ship. If the specific item you purchase is made to order and ships outside this timeline it will be noted on the product page.

While we offer free ground shipping on most items on our website, some manufacturers require a shipping surcharge. In addition, free ground shipping may not apply to sale items, special order items, oversized and freight-required items. When applicable, these charges will be noted on the product page.

We do our best to ensure that shipping is correctly calculated before you purchase. However, at times it may not be possible to do so accurately. We reserve the right to notify you after you’ve purchased an item of any additional shipping or handling charges necessary to deliver your order. If notified of any additional charges, you have the right to modify or cancel your order for a full refund.

Shortly after placing your order, you’ll receive an email confirming that we’ve received your order. You’ll receive a shipping confirmation email including tracking information when your order has shipped. Please save these email invoices for your records.